Services Catalogue

Public Health and Environment

Analysis of food, environmental and consumer samples, and ensuring conformity with UAE standards

Service Beneficiary

Individual | Corporate | Institution

Average Duration

from 5 days to 8 days

Service Access Channel

Pubic Health & Environment

  1. Filling an application for sample analysis 
    Bringing samples
    Paying due fees
    Sample analysis
    Delivering the report of laboratory analysis

1- A copy of trade license.
2- Statement of items to be examined.
3- Contact numbers.
4- In the case of a new product, the documents of approving and distributing the product will be needed.
5- If the sample is exported or imported, the export or import certificate will be needed with an official letter from the applied company.
6- If the samples of promotional campaigns are to be analyzed, the permit application form that was previously filled in the Department of Economic Development should be submitted.

  • Analysis of food services and drinking water. 
  • Analysis of environmental samples

Not available

Roads and Infrastructure

1. Hire Parking paid parking: permission granted by the department to the specific bodies whereby the allocation of vehicles parking in exchange for meeting the intended department fees and parking of vehicles only.
2. Prepaid card service: It is an electronic prepaid cards to be used instead of coins in the payment system. Annual subscriptions cards: card given to the customer to be able to use dutiable parking without the need to put a ticket service.
3. Payment of irregularities: payment of irregularities in the service delivery sites

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Filling the application service delivery Form
  2. The ratification of the documents and convert them to the appropriate organizational unit to complete the procedure
  3. The application is approved by the head of department positions
  4. Payment of the service charge
  5. Delivery of the transaction to the customer.

First service: 
issuing a temporary rental permit of the parking (construction companies) rental parking permit (residents of the buildings, banks and shops) issuance of write-off parking (to the owners of residential and commercial buildings) the original lease contract authenticated by the municipality + copy. A copy of valid commercial license (companies). fill an application of rental parking form. Work site plans. A copy of the identity card. a letter of introduction from the requesting service 
Second service: Required Documents (customers) fill an application prepaid card form. A copy of the identity card. Required Documents (companies and shops) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + photos fill an application card prepaid form. A copy of the identity card. 
Third Service: Category of state and local departments and special services (banks and banks) Message Whom It May Concern addressed to the competent department. filling request of annual subscriptions cards form A copy of car ownership in force. A copy of the identity card. A copy of the passport + and valid residency (expatriates) A copy of the valid first parking card (special request for the second card version). Customers category Filling an application of annual subscriptions card form. A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking card application for a special effect the second card version Residents of buildings category (citizens) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + copies A copy of a valid passport (individuals). Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking ID. The second application for issuing the card) People with special needs fill an application form of parking Card A copy of car ownership in force. A copy of a statement of using the parking of Special Needs issued by the Ministry of Interior. A copy of the identity card. A copy of the passport + and valid residency (expatriates) The category of short-range cards Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. yards parking of heavy and light vehicles and equipment category A copy of the license of transportation and traffic. A copy of driver's license Filling of application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card Fourth service A copy of the edited offense . A copy of vehicle ownership. Valid ID.

The Approved decree on the organization and returning parking in the emirate you can see the decree by visiting municipal circle site and planning www.am.gov.ae

The development of integrated infrastructure to suit the requirements of sustainable development

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

2 working days

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Submission of the application and attach a letter from the company
  2. A plan that shows Business
  3. Initial accreditation from the Roads Department
     
  4. Approval of the General Command of the Police
     
  5. The final Department Accreditation

Using occupancy The project blueprint or street A3 Message of Roads Occupancy application by the executing company Permits Construction and projects of the Department. Paving dirt roads A copy of the site plan Copy of the ID Locating the sidewalks and parking Provide building permit Meets Site Map An application from the owner of the facility A pledge to remove the business upon request from the department

Issuing permits for road works service

Description  Fees (AED)
 Lane occupancy for one day  500
 
Two lanes occupancy for one day
 
 1000
 Lane occupancy for one month  7000
 Two lanes occupancy for one month  10000


The development of integrated infrastructure to suit the requirements of sustainable development

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 working days.

Service Access Channel

ROADS & INFRASTRUCTURE

  1. The receipt of a letter from the Police General Command + copy of the original incident report
  2. Fill the data on the form estimates the damage accidents
  3. Referring the form to the agency responsible for repairing the damage
     
  4. Prepare a report on the value of the damage
     
  5. Delivering a copy of the reference value of the damage and for paying the value

A letter from the Traffic and Licensing Department Accident report

Issuing reports of damaged road accidents Service

Estimated amount depending on the value of the damage site inspection AED 50

Agriculture and Public Parks

Encouraging cultivation practices Increasing green areas in the Emirate Contribution to increasing Departments revenues

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

From one minute to an hour

Service Access Channel

Agriculture & Public Parks

  1. Presence of the client to the arboretum
  2. Specifying the numbers and types of the required seedlings
  3. Payment of charges and issuance of seedling sale bill
  4. Or submitting the application via the smart phone service application.

No documents

Sale of Seedlings service

Description
 
Specifications   Fees (AED)
 Trees  Less than 60 cm  8 (per seedling)
 Bushes  Not available  7-10
 Fruitful Trees  Not available  10-20
 Trees  More than 100 cm  Not offered for sale
 Seasonal flowers  Not available  1
 Date cutter  Less than a meter  20-30
 Date cutter  Less than a meter   Not offered for sale
Grasses and bulbs
 More than 20 cm  3-7
 Green area  Green area (regular type) 2m  18
 Green area  Green flat (resistant to salinity) 2m  100
 Green area  Regular type per sac  18
 Cactaceae  Depending on type and size  5-15
 Green area  Sac, resistant to salinity  130
 Climbers  More than 20 cm depending on item and kind  5-10


Less than 60 cm
Less than 60 cm
Green area (regular type) 2m
Depending on type and size
 
Depending on type and size
 
Not offered for sale
Not offered for sale

Fighting the spread of the red palm weevil to protect palm trees in the Emirate

Service Beneficiary

Individual | Institution

Average Duration

From 1 to 3 days

Service Access Channel

Agriculture & Public Parks

  1. Contacting with communication section for delivering the report or submitting the application via smart phone service application. Referral of report to Administration of Agriculture Communicating with customer for providing service

Existence of palm trees infected by red palm weevil at location.

Free

Palm uprooting to be utilized by the Department.

Service Beneficiary

Individual | Institution

Average Duration

One week (by priority)

Service Access Channel

Agriculture & Public Parks

  1. Contact communication section to deliver the report or submit the application via smart phone services application
  2. Transfer the report to the Agriculture Administration
  3. Contacting with the client to provide the service

Existence of transferable trees

Free

Public Services

Increasing real estate revenue owned by the Department. Ensuring effective marketing to vacant real estate open for investment.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

Not Available

Service Access Channel

Projects Department

  1. Fill in the application form with attachments (license & identification card and passport)
  2. Get the approval from the concerned authority according to its terms of reference
  3. Set the rental value
  4. Collect the rental value & receive the payment bond from the lessor and issue the lease. 

1- License 
2- Valid ID 
3- Passport 
4- Issuance of delivery permission and collection of rental value of the fund. 
5- Printing and ratifying contracts from the legal affairs. 
6- Submiting the client's file to internal audit as per the rental value as stated in section's decisions. 
7- Ratifying Department Head signature on the contracts and submit them to the tenant

• Investmental lands rental services
• Crushers lands rental services
• Investmental sites rental services
• Investmental buildings rental services 
• Billboards rental services (in emirate’s streets)
• Rental of service devices sites

Waiver fees on real estate - 3000 AED 
Electric Supply Charges - 1000 AED 
10% as check guarantee fees from the rental value of investment lands only - 10% of the rental value

Receiving the fees payable to the Department of the customers for services or irregularities.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

1 - 3 minutes

Service Access Channel

Service Centers

  1. Delivery of receiving permission to revenue collector. Checking the amount. The customer shall pay the amount in (check / cash / viscard / online). Printing the voucher and delivering a copy to the customer.

Receiving Permission Adoption of the authorized persons to receive checks A copy of the ID of the service beneficiary

Collection of fines and irregularities,
Collection of services fees ,
Collection of sale contracts and parking cards fees ,
Collection of Investment facilities revenue

According to the service type or the value of fine of irregularity

Service of out of use vehicles offered for sale, which distort the civilized appearance of the Emirate.

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 minutes

Service Access Channel

Public Services

  1. Presence in person at the Public Service Management building. Checking service documents. Paying service fees. Service delivery to customer. Releasing vehicle impound from vehicle impound yard

A copy of the national ID or a passport copy + copy of the vehicle ownership / papers of vehicle possession or export / vehicle data / customs documents.

Vehicles Impound Releasing

 Description Fees (AED)
 Charges of seized or discarded vehicle release  300
 Administrative, demurrage and guarding charges  15 (per day)
 Fine of leaving vehicles in the street.  500
 Light vehicle transportation charges  100
 Heavy vehicle transportation charges  600
 Boat transportation charges  200
 Prefabricated houses transportation charges  1000
 Fine and violation of the pledge to remove the violation  500
 Charges of seized or discarded vehicle release.  300


Regulatory Service to reserve the rights of both parties (lessor and lessee) in the Emirate according to applicable rules and terms.

Service Beneficiary

Individual | Corporate

Average Duration

8 Minutes

Service Access Channel

Public Services

  1. Detailed services: Lease contract for the following purposes: Housing
  2. investment
  3. workers accommodation
  4. staff accommodation
  5. rental complaints
  6. issuance of certificate of contract registration
  7. and cancellation of rental contracts) Filling in an application in rental contracts section Both parties or their official representatives must attend. Submitting the application with all the required documents to ratify the contract Referring to Ajman Sewerage Meeting regulatory requirements with the approval of: Public Health Department/Civil Defense Department (required when completing the permit of workers and employees housings) Paying due charges Delivering transaction to counter employee to ratify and deliver the contract to client

- Proof documents to applicant (ID) for both parties (lessor and lessee)
- Copy of the title deed of the property owner
- Three copies of rental contract form (signed by both parties) - lessor and lessee

Ratification of the rental contract for housing purposes 
Ratification of the rental contract for investment purposes 
Ratification of the rental contract for housing purposes (workers and employees housings) 
Ratification of rental contract for economic activities places (individual organization) (companies) 
Ratification of the rental contract for purposes of (All types of rental contracts)
Issuance of a To whom it may concern certificate service

No.  Description  Fees 
 1  Ratification of the rental contract for housing purposes  1% of rental value
 2
Ratification of the rental contract for investment purposes
 
3% of rental value
 
 3  
Ratification of the rental contract for housing purposes (workers and employees housings)
 5% of rental value
 4  Workers accommodation permit  1000 AED
 5  Ratification of rental contract for economic activities places (individual organization)  5% of rental value
 6  
Ratification of rental contract for economic activities places (companies)
 10% of rental value
 7  Ratification of the rental contract for purposes of (Residential complaint)  1% of rental value
 8  Ratification of rental contract for purposes of (business complaint (institution))  5% of rental value
 9  Ratification of rental contract for purposes of (business complaint (company))  10% of rental value
10  Ratification of rental contract for purposes of (workers and employees housings)  5% of rental value
11   Ratification of the rental contract for purposes of (investment complaint)  3% of rental value
 12  To whom it may concern certificate  120 AED


Planning, survey and buildings

Construction Permits as efficient as building permits service is the main service and its stages: 1. issuing building permit 2. structural audit and service engineering tests 3. The issuance of the completion certificate

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. Construction Permits as efficient as building permits service is the main service and its stages:

Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• checks of the site survey (pre-construction stage and Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• Testing the site survey (pre-construction stage and excavate the site and preparing the foundations of the building)
1. Submitting the application of the service and a copy of the building plans, license, and certificates NOC from the concerned authorities.
2. Paying of the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory
4. Issuing a poll site to the customer reports.

• Soil tests (stage after drilling site and through the bridge site Road Pace materials  before foundations)
1. Delivering of the application of the service and a copy of the building plans and license
2. Paying the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory and the materials to be tested.
4. Issuing soil reports to the customer.

• Examining of steel (steel supply at each stage (foundations, columns, ceilings))
1. Delivering of the application of the service, a copy of the building license and a certificate of product.
2. Payment of the service fee and delivery voucher
3. Delivering steel samples to be tested.
4. Issuing steel reports to the customer.

• Concrete tests (cubes, Alcor, pedestals, the sustainability of concrete, sound waves) - (when pouring the concrete for each stage (foundations, T-Pym, columns, ceilings))
1. Delivery of the request for the service and a copy of the building plans and license
2. payment of fees
3. Delivery of samples to be tested or the delivery of location for the representatives of the laboratory for sampling or conduct on-site tests.
4. Issuing necessary reports for a customer.

• Tests bricks and tiles (when supplying of bricks for each stage (foundations, the building))
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of reports of bricks and tiles to the customer.

• Tests of asphalt and aggregates (for roads and concrete factories)
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of bricks and tiles reports to the customer

Technical Consultation (Optional service)
Issuance of building permit
Architectural or constructional modifications 
License Renewal
Changing building contractor
Changing consultant
Cancellation of  building permit
Adding an awning 
Registering a defining name of a building 
Temporary permit of contractor / consultant 
Issuance of a temporary  completion certificate
Issuance of final completion certificate
Maintenance permit
Demolition permit
Classification of contractors and consultants
Structural audit
Technical Report
Structural audit
A to Whom It May Concern letter

Issuing a site plan

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
  2. Transaction and documents are to be audited and to be submitted to the administration
  3. Submitting the application into the system and creating a site plan file. The plan is to be drawn and audited with Geographical Information System (GIS) map
  4. Approval of plan by the Administration’s Director and the Department’s Director General
  5. Charges are to be calculated and issuing the receipt of paying charges due in the fund
  6. After charges paying the fees by the applicant
  7. the site plan is to be sealed from the Executive Director's office of the Engineering Affairs Sector Delivering the file to the Customer Service Unit of the Engineering affairs Sector and then delivering the same file to the applicant
  8. and archiving it.

The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector

A copy of the national identity card – title deed – sewage bill – a copy of passport for non-holders of Emirate identity card.

Issuance of site plan
Renewal of site plan
Issuance of real estae unit service

Maintaining the borders of the land pieces with the overall shape of the urban

 

Service Beneficiary

Individual | Corporate

Average Duration

working days 3

Service Access Channel

Buildings

  1. Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

A copy of the updated site plan Payment document A copy of the building license (in case of the service of measuring the level of a piece of land only)

Land demarcation and Survey Service

Center of geographic information systems

Providing spatial data to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client
  2. Reviewing the request with the client before starting the application
  3. Administration approval of the application and processing of the required data (if the data type CAD
  4. official approval have to be from the Executive Director of Engineering Affairs)
  5. Paying the fees and approving to abide by the conditions of use prescribed in the data request form.

Official data Order with the clarification of the required data type and the covered area.

Providing geographical plans to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client. Reviewing the request with client before starting the application. Administration approval of the application and starting the production of the map Paying the fees and delivering the map to the customer

Official order maps - Official Email

Public Health and Environment

Analysis of food, environmental and consumer samples, and ensuring conformity with UAE standards

Service Beneficiary

Individual | Corporate | Institution

Average Duration

from 5 days to 8 days

Service Access Channel

Pubic Health & Environment

  1. Filling an application for sample analysis 
    Bringing samples
    Paying due fees
    Sample analysis
    Delivering the report of laboratory analysis

1- A copy of trade license.
2- Statement of items to be examined.
3- Contact numbers.
4- In the case of a new product, the documents of approving and distributing the product will be needed.
5- If the sample is exported or imported, the export or import certificate will be needed with an official letter from the applied company.
6- If the samples of promotional campaigns are to be analyzed, the permit application form that was previously filled in the Department of Economic Development should be submitted.

  • Analysis of food services and drinking water. 
  • Analysis of environmental samples

Not available

Roads and Infrastructure

1. Hire Parking paid parking: permission granted by the department to the specific bodies whereby the allocation of vehicles parking in exchange for meeting the intended department fees and parking of vehicles only.
2. Prepaid card service: It is an electronic prepaid cards to be used instead of coins in the payment system. Annual subscriptions cards: card given to the customer to be able to use dutiable parking without the need to put a ticket service.
3. Payment of irregularities: payment of irregularities in the service delivery sites

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Filling the application service delivery Form
  2. The ratification of the documents and convert them to the appropriate organizational unit to complete the procedure
  3. The application is approved by the head of department positions
  4. Payment of the service charge
  5. Delivery of the transaction to the customer.

First service: 
issuing a temporary rental permit of the parking (construction companies) rental parking permit (residents of the buildings, banks and shops) issuance of write-off parking (to the owners of residential and commercial buildings) the original lease contract authenticated by the municipality + copy. A copy of valid commercial license (companies). fill an application of rental parking form. Work site plans. A copy of the identity card. a letter of introduction from the requesting service 
Second service: Required Documents (customers) fill an application prepaid card form. A copy of the identity card. Required Documents (companies and shops) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + photos fill an application card prepaid form. A copy of the identity card. 
Third Service: Category of state and local departments and special services (banks and banks) Message Whom It May Concern addressed to the competent department. filling request of annual subscriptions cards form A copy of car ownership in force. A copy of the identity card. A copy of the passport + and valid residency (expatriates) A copy of the valid first parking card (special request for the second card version). Customers category Filling an application of annual subscriptions card form. A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking card application for a special effect the second card version Residents of buildings category (citizens) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + copies A copy of a valid passport (individuals). Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking ID. The second application for issuing the card) People with special needs fill an application form of parking Card A copy of car ownership in force. A copy of a statement of using the parking of Special Needs issued by the Ministry of Interior. A copy of the identity card. A copy of the passport + and valid residency (expatriates) The category of short-range cards Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. yards parking of heavy and light vehicles and equipment category A copy of the license of transportation and traffic. A copy of driver's license Filling of application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card Fourth service A copy of the edited offense . A copy of vehicle ownership. Valid ID.

The Approved decree on the organization and returning parking in the emirate you can see the decree by visiting municipal circle site and planning www.am.gov.ae

The development of integrated infrastructure to suit the requirements of sustainable development

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

2 working days

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Submission of the application and attach a letter from the company
  2. A plan that shows Business
  3. Initial accreditation from the Roads Department
     
  4. Approval of the General Command of the Police
     
  5. The final Department Accreditation

Using occupancy The project blueprint or street A3 Message of Roads Occupancy application by the executing company Permits Construction and projects of the Department. Paving dirt roads A copy of the site plan Copy of the ID Locating the sidewalks and parking Provide building permit Meets Site Map An application from the owner of the facility A pledge to remove the business upon request from the department

Issuing permits for road works service

Description  Fees (AED)
 Lane occupancy for one day  500
 
Two lanes occupancy for one day
 
 1000
 Lane occupancy for one month  7000
 Two lanes occupancy for one month  10000


The development of integrated infrastructure to suit the requirements of sustainable development

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 working days.

Service Access Channel

ROADS & INFRASTRUCTURE

  1. The receipt of a letter from the Police General Command + copy of the original incident report
  2. Fill the data on the form estimates the damage accidents
  3. Referring the form to the agency responsible for repairing the damage
     
  4. Prepare a report on the value of the damage
     
  5. Delivering a copy of the reference value of the damage and for paying the value

A letter from the Traffic and Licensing Department Accident report

Issuing reports of damaged road accidents Service

Estimated amount depending on the value of the damage site inspection AED 50

Agriculture and Public Parks

Encouraging cultivation practices Increasing green areas in the Emirate Contribution to increasing Departments revenues

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

From one minute to an hour

Service Access Channel

Agriculture & Public Parks

  1. Presence of the client to the arboretum
  2. Specifying the numbers and types of the required seedlings
  3. Payment of charges and issuance of seedling sale bill
  4. Or submitting the application via the smart phone service application.

No documents

Sale of Seedlings service

Description
 
Specifications   Fees (AED)
 Trees  Less than 60 cm  8 (per seedling)
 Bushes  Not available  7-10
 Fruitful Trees  Not available  10-20
 Trees  More than 100 cm  Not offered for sale
 Seasonal flowers  Not available  1
 Date cutter  Less than a meter  20-30
 Date cutter  Less than a meter   Not offered for sale
Grasses and bulbs
 More than 20 cm  3-7
 Green area  Green area (regular type) 2m  18
 Green area  Green flat (resistant to salinity) 2m  100
 Green area  Regular type per sac  18
 Cactaceae  Depending on type and size  5-15
 Green area  Sac, resistant to salinity  130
 Climbers  More than 20 cm depending on item and kind  5-10


Less than 60 cm
Less than 60 cm
Green area (regular type) 2m
Depending on type and size
 
Depending on type and size
 
Not offered for sale
Not offered for sale

Public Services

Increasing real estate revenue owned by the Department. Ensuring effective marketing to vacant real estate open for investment.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

Not Available

Service Access Channel

Projects Department

  1. Fill in the application form with attachments (license & identification card and passport)
  2. Get the approval from the concerned authority according to its terms of reference
  3. Set the rental value
  4. Collect the rental value & receive the payment bond from the lessor and issue the lease. 

1- License 
2- Valid ID 
3- Passport 
4- Issuance of delivery permission and collection of rental value of the fund. 
5- Printing and ratifying contracts from the legal affairs. 
6- Submiting the client's file to internal audit as per the rental value as stated in section's decisions. 
7- Ratifying Department Head signature on the contracts and submit them to the tenant

• Investmental lands rental services
• Crushers lands rental services
• Investmental sites rental services
• Investmental buildings rental services 
• Billboards rental services (in emirate’s streets)
• Rental of service devices sites

Waiver fees on real estate - 3000 AED 
Electric Supply Charges - 1000 AED 
10% as check guarantee fees from the rental value of investment lands only - 10% of the rental value

Receiving the fees payable to the Department of the customers for services or irregularities.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

1 - 3 minutes

Service Access Channel

Service Centers

  1. Delivery of receiving permission to revenue collector. Checking the amount. The customer shall pay the amount in (check / cash / viscard / online). Printing the voucher and delivering a copy to the customer.

Receiving Permission Adoption of the authorized persons to receive checks A copy of the ID of the service beneficiary

Collection of fines and irregularities,
Collection of services fees ,
Collection of sale contracts and parking cards fees ,
Collection of Investment facilities revenue

According to the service type or the value of fine of irregularity

Service of out of use vehicles offered for sale, which distort the civilized appearance of the Emirate.

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 minutes

Service Access Channel

Public Services

  1. Presence in person at the Public Service Management building. Checking service documents. Paying service fees. Service delivery to customer. Releasing vehicle impound from vehicle impound yard

A copy of the national ID or a passport copy + copy of the vehicle ownership / papers of vehicle possession or export / vehicle data / customs documents.

Vehicles Impound Releasing

 Description Fees (AED)
 Charges of seized or discarded vehicle release  300
 Administrative, demurrage and guarding charges  15 (per day)
 Fine of leaving vehicles in the street.  500
 Light vehicle transportation charges  100
 Heavy vehicle transportation charges  600
 Boat transportation charges  200
 Prefabricated houses transportation charges  1000
 Fine and violation of the pledge to remove the violation  500
 Charges of seized or discarded vehicle release.  300


Regulatory Service to reserve the rights of both parties (lessor and lessee) in the Emirate according to applicable rules and terms.

Service Beneficiary

Individual | Corporate

Average Duration

8 Minutes

Service Access Channel

Public Services

  1. Detailed services: Lease contract for the following purposes: Housing
  2. investment
  3. workers accommodation
  4. staff accommodation
  5. rental complaints
  6. issuance of certificate of contract registration
  7. and cancellation of rental contracts) Filling in an application in rental contracts section Both parties or their official representatives must attend. Submitting the application with all the required documents to ratify the contract Referring to Ajman Sewerage Meeting regulatory requirements with the approval of: Public Health Department/Civil Defense Department (required when completing the permit of workers and employees housings) Paying due charges Delivering transaction to counter employee to ratify and deliver the contract to client

- Proof documents to applicant (ID) for both parties (lessor and lessee)
- Copy of the title deed of the property owner
- Three copies of rental contract form (signed by both parties) - lessor and lessee

Ratification of the rental contract for housing purposes 
Ratification of the rental contract for investment purposes 
Ratification of the rental contract for housing purposes (workers and employees housings) 
Ratification of rental contract for economic activities places (individual organization) (companies) 
Ratification of the rental contract for purposes of (All types of rental contracts)
Issuance of a To whom it may concern certificate service

No.  Description  Fees 
 1  Ratification of the rental contract for housing purposes  1% of rental value
 2
Ratification of the rental contract for investment purposes
 
3% of rental value
 
 3  
Ratification of the rental contract for housing purposes (workers and employees housings)
 5% of rental value
 4  Workers accommodation permit  1000 AED
 5  Ratification of rental contract for economic activities places (individual organization)  5% of rental value
 6  
Ratification of rental contract for economic activities places (companies)
 10% of rental value
 7  Ratification of the rental contract for purposes of (Residential complaint)  1% of rental value
 8  Ratification of rental contract for purposes of (business complaint (institution))  5% of rental value
 9  Ratification of rental contract for purposes of (business complaint (company))  10% of rental value
10  Ratification of rental contract for purposes of (workers and employees housings)  5% of rental value
11   Ratification of the rental contract for purposes of (investment complaint)  3% of rental value
 12  To whom it may concern certificate  120 AED


Planning, survey and buildings

Construction Permits as efficient as building permits service is the main service and its stages: 1. issuing building permit 2. structural audit and service engineering tests 3. The issuance of the completion certificate

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. Construction Permits as efficient as building permits service is the main service and its stages:

Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• checks of the site survey (pre-construction stage and Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• Testing the site survey (pre-construction stage and excavate the site and preparing the foundations of the building)
1. Submitting the application of the service and a copy of the building plans, license, and certificates NOC from the concerned authorities.
2. Paying of the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory
4. Issuing a poll site to the customer reports.

• Soil tests (stage after drilling site and through the bridge site Road Pace materials  before foundations)
1. Delivering of the application of the service and a copy of the building plans and license
2. Paying the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory and the materials to be tested.
4. Issuing soil reports to the customer.

• Examining of steel (steel supply at each stage (foundations, columns, ceilings))
1. Delivering of the application of the service, a copy of the building license and a certificate of product.
2. Payment of the service fee and delivery voucher
3. Delivering steel samples to be tested.
4. Issuing steel reports to the customer.

• Concrete tests (cubes, Alcor, pedestals, the sustainability of concrete, sound waves) - (when pouring the concrete for each stage (foundations, T-Pym, columns, ceilings))
1. Delivery of the request for the service and a copy of the building plans and license
2. payment of fees
3. Delivery of samples to be tested or the delivery of location for the representatives of the laboratory for sampling or conduct on-site tests.
4. Issuing necessary reports for a customer.

• Tests bricks and tiles (when supplying of bricks for each stage (foundations, the building))
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of reports of bricks and tiles to the customer.

• Tests of asphalt and aggregates (for roads and concrete factories)
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of bricks and tiles reports to the customer

Technical Consultation (Optional service)
Issuance of building permit
Architectural or constructional modifications 
License Renewal
Changing building contractor
Changing consultant
Cancellation of  building permit
Adding an awning 
Registering a defining name of a building 
Temporary permit of contractor / consultant 
Issuance of a temporary  completion certificate
Issuance of final completion certificate
Maintenance permit
Demolition permit
Classification of contractors and consultants
Structural audit
Technical Report
Structural audit
A to Whom It May Concern letter

Issuing a site plan

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
  2. Transaction and documents are to be audited and to be submitted to the administration
  3. Submitting the application into the system and creating a site plan file. The plan is to be drawn and audited with Geographical Information System (GIS) map
  4. Approval of plan by the Administration’s Director and the Department’s Director General
  5. Charges are to be calculated and issuing the receipt of paying charges due in the fund
  6. After charges paying the fees by the applicant
  7. the site plan is to be sealed from the Executive Director's office of the Engineering Affairs Sector Delivering the file to the Customer Service Unit of the Engineering affairs Sector and then delivering the same file to the applicant
  8. and archiving it.

The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector

A copy of the national identity card – title deed – sewage bill – a copy of passport for non-holders of Emirate identity card.

Issuance of site plan
Renewal of site plan
Issuance of real estae unit service

Maintaining the borders of the land pieces with the overall shape of the urban

 

Service Beneficiary

Individual | Corporate

Average Duration

working days 3

Service Access Channel

Buildings

  1. Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

A copy of the updated site plan Payment document A copy of the building license (in case of the service of measuring the level of a piece of land only)

Land demarcation and Survey Service

Center of geographic information systems

Providing spatial data to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client
  2. Reviewing the request with the client before starting the application
  3. Administration approval of the application and processing of the required data (if the data type CAD
  4. official approval have to be from the Executive Director of Engineering Affairs)
  5. Paying the fees and approving to abide by the conditions of use prescribed in the data request form.

Official data Order with the clarification of the required data type and the covered area.

Providing geographical plans to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client. Reviewing the request with client before starting the application. Administration approval of the application and starting the production of the map Paying the fees and delivering the map to the customer

Official order maps - Official Email

Public Health and Environment

Analysis of food, environmental and consumer samples, and ensuring conformity with UAE standards

Service Beneficiary

Individual | Corporate | Institution

Average Duration

from 5 days to 8 days

Service Access Channel

Pubic Health & Environment

  1. Filling an application for sample analysis 
    Bringing samples
    Paying due fees
    Sample analysis
    Delivering the report of laboratory analysis

1- A copy of trade license.
2- Statement of items to be examined.
3- Contact numbers.
4- In the case of a new product, the documents of approving and distributing the product will be needed.
5- If the sample is exported or imported, the export or import certificate will be needed with an official letter from the applied company.
6- If the samples of promotional campaigns are to be analyzed, the permit application form that was previously filled in the Department of Economic Development should be submitted.

  • Analysis of food services and drinking water. 
  • Analysis of environmental samples

Not available

Roads and Infrastructure

The development of integrated infrastructure to suit the requirements of sustainable development

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

2 working days

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Submission of the application and attach a letter from the company
  2. A plan that shows Business
  3. Initial accreditation from the Roads Department
     
  4. Approval of the General Command of the Police
     
  5. The final Department Accreditation

Using occupancy The project blueprint or street A3 Message of Roads Occupancy application by the executing company Permits Construction and projects of the Department. Paving dirt roads A copy of the site plan Copy of the ID Locating the sidewalks and parking Provide building permit Meets Site Map An application from the owner of the facility A pledge to remove the business upon request from the department

Issuing permits for road works service

Description  Fees (AED)
 Lane occupancy for one day  500
 
Two lanes occupancy for one day
 
 1000
 Lane occupancy for one month  7000
 Two lanes occupancy for one month  10000


The development of integrated infrastructure to suit the requirements of sustainable development

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 working days.

Service Access Channel

ROADS & INFRASTRUCTURE

  1. The receipt of a letter from the Police General Command + copy of the original incident report
  2. Fill the data on the form estimates the damage accidents
  3. Referring the form to the agency responsible for repairing the damage
     
  4. Prepare a report on the value of the damage
     
  5. Delivering a copy of the reference value of the damage and for paying the value

A letter from the Traffic and Licensing Department Accident report

Issuing reports of damaged road accidents Service

Estimated amount depending on the value of the damage site inspection AED 50

Agriculture and Public Parks

Encouraging cultivation practices Increasing green areas in the Emirate Contribution to increasing Departments revenues

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

From one minute to an hour

Service Access Channel

Agriculture & Public Parks

  1. Presence of the client to the arboretum
  2. Specifying the numbers and types of the required seedlings
  3. Payment of charges and issuance of seedling sale bill
  4. Or submitting the application via the smart phone service application.

No documents

Sale of Seedlings service

Description
 
Specifications   Fees (AED)
 Trees  Less than 60 cm  8 (per seedling)
 Bushes  Not available  7-10
 Fruitful Trees  Not available  10-20
 Trees  More than 100 cm  Not offered for sale
 Seasonal flowers  Not available  1
 Date cutter  Less than a meter  20-30
 Date cutter  Less than a meter   Not offered for sale
Grasses and bulbs
 More than 20 cm  3-7
 Green area  Green area (regular type) 2m  18
 Green area  Green flat (resistant to salinity) 2m  100
 Green area  Regular type per sac  18
 Cactaceae  Depending on type and size  5-15
 Green area  Sac, resistant to salinity  130
 Climbers  More than 20 cm depending on item and kind  5-10


Less than 60 cm
Less than 60 cm
Green area (regular type) 2m
Depending on type and size
 
Depending on type and size
 
Not offered for sale
Not offered for sale

Fighting the spread of the red palm weevil to protect palm trees in the Emirate

Service Beneficiary

Individual | Institution

Average Duration

From 1 to 3 days

Service Access Channel

Agriculture & Public Parks

  1. Contacting with communication section for delivering the report or submitting the application via smart phone service application. Referral of report to Administration of Agriculture Communicating with customer for providing service

Existence of palm trees infected by red palm weevil at location.

Free

Palm uprooting to be utilized by the Department.

Service Beneficiary

Individual | Institution

Average Duration

One week (by priority)

Service Access Channel

Agriculture & Public Parks

  1. Contact communication section to deliver the report or submit the application via smart phone services application
  2. Transfer the report to the Agriculture Administration
  3. Contacting with the client to provide the service

Existence of transferable trees

Free

Public Services

Increasing real estate revenue owned by the Department. Ensuring effective marketing to vacant real estate open for investment.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

Not Available

Service Access Channel

Projects Department

  1. Fill in the application form with attachments (license & identification card and passport)
  2. Get the approval from the concerned authority according to its terms of reference
  3. Set the rental value
  4. Collect the rental value & receive the payment bond from the lessor and issue the lease. 

1- License 
2- Valid ID 
3- Passport 
4- Issuance of delivery permission and collection of rental value of the fund. 
5- Printing and ratifying contracts from the legal affairs. 
6- Submiting the client's file to internal audit as per the rental value as stated in section's decisions. 
7- Ratifying Department Head signature on the contracts and submit them to the tenant

• Investmental lands rental services
• Crushers lands rental services
• Investmental sites rental services
• Investmental buildings rental services 
• Billboards rental services (in emirate’s streets)
• Rental of service devices sites

Waiver fees on real estate - 3000 AED 
Electric Supply Charges - 1000 AED 
10% as check guarantee fees from the rental value of investment lands only - 10% of the rental value

Receiving the fees payable to the Department of the customers for services or irregularities.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

1 - 3 minutes

Service Access Channel

Service Centers

  1. Delivery of receiving permission to revenue collector. Checking the amount. The customer shall pay the amount in (check / cash / viscard / online). Printing the voucher and delivering a copy to the customer.

Receiving Permission Adoption of the authorized persons to receive checks A copy of the ID of the service beneficiary

Collection of fines and irregularities,
Collection of services fees ,
Collection of sale contracts and parking cards fees ,
Collection of Investment facilities revenue

According to the service type or the value of fine of irregularity

Service of out of use vehicles offered for sale, which distort the civilized appearance of the Emirate.

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 minutes

Service Access Channel

Public Services

  1. Presence in person at the Public Service Management building. Checking service documents. Paying service fees. Service delivery to customer. Releasing vehicle impound from vehicle impound yard

A copy of the national ID or a passport copy + copy of the vehicle ownership / papers of vehicle possession or export / vehicle data / customs documents.

Vehicles Impound Releasing

 Description Fees (AED)
 Charges of seized or discarded vehicle release  300
 Administrative, demurrage and guarding charges  15 (per day)
 Fine of leaving vehicles in the street.  500
 Light vehicle transportation charges  100
 Heavy vehicle transportation charges  600
 Boat transportation charges  200
 Prefabricated houses transportation charges  1000
 Fine and violation of the pledge to remove the violation  500
 Charges of seized or discarded vehicle release.  300


Public Health and Environment

Analysis of food, environmental and consumer samples, and ensuring conformity with UAE standards

Service Beneficiary

Individual | Corporate | Institution

Average Duration

from 5 days to 8 days

Service Access Channel

Pubic Health & Environment

  1. Filling an application for sample analysis 
    Bringing samples
    Paying due fees
    Sample analysis
    Delivering the report of laboratory analysis

1- A copy of trade license.
2- Statement of items to be examined.
3- Contact numbers.
4- In the case of a new product, the documents of approving and distributing the product will be needed.
5- If the sample is exported or imported, the export or import certificate will be needed with an official letter from the applied company.
6- If the samples of promotional campaigns are to be analyzed, the permit application form that was previously filled in the Department of Economic Development should be submitted.

  • Analysis of food services and drinking water. 
  • Analysis of environmental samples

Not available

Roads and Infrastructure

1. Hire Parking paid parking: permission granted by the department to the specific bodies whereby the allocation of vehicles parking in exchange for meeting the intended department fees and parking of vehicles only.
2. Prepaid card service: It is an electronic prepaid cards to be used instead of coins in the payment system. Annual subscriptions cards: card given to the customer to be able to use dutiable parking without the need to put a ticket service.
3. Payment of irregularities: payment of irregularities in the service delivery sites

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Filling the application service delivery Form
  2. The ratification of the documents and convert them to the appropriate organizational unit to complete the procedure
  3. The application is approved by the head of department positions
  4. Payment of the service charge
  5. Delivery of the transaction to the customer.

First service: 
issuing a temporary rental permit of the parking (construction companies) rental parking permit (residents of the buildings, banks and shops) issuance of write-off parking (to the owners of residential and commercial buildings) the original lease contract authenticated by the municipality + copy. A copy of valid commercial license (companies). fill an application of rental parking form. Work site plans. A copy of the identity card. a letter of introduction from the requesting service 
Second service: Required Documents (customers) fill an application prepaid card form. A copy of the identity card. Required Documents (companies and shops) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + photos fill an application card prepaid form. A copy of the identity card. 
Third Service: Category of state and local departments and special services (banks and banks) Message Whom It May Concern addressed to the competent department. filling request of annual subscriptions cards form A copy of car ownership in force. A copy of the identity card. A copy of the passport + and valid residency (expatriates) A copy of the valid first parking card (special request for the second card version). Customers category Filling an application of annual subscriptions card form. A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking card application for a special effect the second card version Residents of buildings category (citizens) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + copies A copy of a valid passport (individuals). Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking ID. The second application for issuing the card) People with special needs fill an application form of parking Card A copy of car ownership in force. A copy of a statement of using the parking of Special Needs issued by the Ministry of Interior. A copy of the identity card. A copy of the passport + and valid residency (expatriates) The category of short-range cards Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. yards parking of heavy and light vehicles and equipment category A copy of the license of transportation and traffic. A copy of driver's license Filling of application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card Fourth service A copy of the edited offense . A copy of vehicle ownership. Valid ID.

The Approved decree on the organization and returning parking in the emirate you can see the decree by visiting municipal circle site and planning www.am.gov.ae

The development of integrated infrastructure to suit the requirements of sustainable development

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

2 working days

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Submission of the application and attach a letter from the company
  2. A plan that shows Business
  3. Initial accreditation from the Roads Department
     
  4. Approval of the General Command of the Police
     
  5. The final Department Accreditation

Using occupancy The project blueprint or street A3 Message of Roads Occupancy application by the executing company Permits Construction and projects of the Department. Paving dirt roads A copy of the site plan Copy of the ID Locating the sidewalks and parking Provide building permit Meets Site Map An application from the owner of the facility A pledge to remove the business upon request from the department

Issuing permits for road works service

Description  Fees (AED)
 Lane occupancy for one day  500
 
Two lanes occupancy for one day
 
 1000
 Lane occupancy for one month  7000
 Two lanes occupancy for one month  10000


The development of integrated infrastructure to suit the requirements of sustainable development

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 working days.

Service Access Channel

ROADS & INFRASTRUCTURE

  1. The receipt of a letter from the Police General Command + copy of the original incident report
  2. Fill the data on the form estimates the damage accidents
  3. Referring the form to the agency responsible for repairing the damage
     
  4. Prepare a report on the value of the damage
     
  5. Delivering a copy of the reference value of the damage and for paying the value

A letter from the Traffic and Licensing Department Accident report

Issuing reports of damaged road accidents Service

Estimated amount depending on the value of the damage site inspection AED 50

Agriculture and Public Parks

Encouraging cultivation practices Increasing green areas in the Emirate Contribution to increasing Departments revenues

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

From one minute to an hour

Service Access Channel

Agriculture & Public Parks

  1. Presence of the client to the arboretum
  2. Specifying the numbers and types of the required seedlings
  3. Payment of charges and issuance of seedling sale bill
  4. Or submitting the application via the smart phone service application.

No documents

Sale of Seedlings service

Description
 
Specifications   Fees (AED)
 Trees  Less than 60 cm  8 (per seedling)
 Bushes  Not available  7-10
 Fruitful Trees  Not available  10-20
 Trees  More than 100 cm  Not offered for sale
 Seasonal flowers  Not available  1
 Date cutter  Less than a meter  20-30
 Date cutter  Less than a meter   Not offered for sale
Grasses and bulbs
 More than 20 cm  3-7
 Green area  Green area (regular type) 2m  18
 Green area  Green flat (resistant to salinity) 2m  100
 Green area  Regular type per sac  18
 Cactaceae  Depending on type and size  5-15
 Green area  Sac, resistant to salinity  130
 Climbers  More than 20 cm depending on item and kind  5-10


Less than 60 cm
Less than 60 cm
Green area (regular type) 2m
Depending on type and size
 
Depending on type and size
 
Not offered for sale
Not offered for sale

Fighting the spread of the red palm weevil to protect palm trees in the Emirate

Service Beneficiary

Individual | Institution

Average Duration

From 1 to 3 days

Service Access Channel

Agriculture & Public Parks

  1. Contacting with communication section for delivering the report or submitting the application via smart phone service application. Referral of report to Administration of Agriculture Communicating with customer for providing service

Existence of palm trees infected by red palm weevil at location.

Free

Palm uprooting to be utilized by the Department.

Service Beneficiary

Individual | Institution

Average Duration

One week (by priority)

Service Access Channel

Agriculture & Public Parks

  1. Contact communication section to deliver the report or submit the application via smart phone services application
  2. Transfer the report to the Agriculture Administration
  3. Contacting with the client to provide the service

Existence of transferable trees

Free

Public Services

Increasing real estate revenue owned by the Department. Ensuring effective marketing to vacant real estate open for investment.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

Not Available

Service Access Channel

Projects Department

  1. Fill in the application form with attachments (license & identification card and passport)
  2. Get the approval from the concerned authority according to its terms of reference
  3. Set the rental value
  4. Collect the rental value & receive the payment bond from the lessor and issue the lease. 

1- License 
2- Valid ID 
3- Passport 
4- Issuance of delivery permission and collection of rental value of the fund. 
5- Printing and ratifying contracts from the legal affairs. 
6- Submiting the client's file to internal audit as per the rental value as stated in section's decisions. 
7- Ratifying Department Head signature on the contracts and submit them to the tenant

• Investmental lands rental services
• Crushers lands rental services
• Investmental sites rental services
• Investmental buildings rental services 
• Billboards rental services (in emirate’s streets)
• Rental of service devices sites

Waiver fees on real estate - 3000 AED 
Electric Supply Charges - 1000 AED 
10% as check guarantee fees from the rental value of investment lands only - 10% of the rental value

Receiving the fees payable to the Department of the customers for services or irregularities.

Service Beneficiary

Individual | Corporate | Institution

Average Duration

1 - 3 minutes

Service Access Channel

Service Centers

  1. Delivery of receiving permission to revenue collector. Checking the amount. The customer shall pay the amount in (check / cash / viscard / online). Printing the voucher and delivering a copy to the customer.

Receiving Permission Adoption of the authorized persons to receive checks A copy of the ID of the service beneficiary

Collection of fines and irregularities,
Collection of services fees ,
Collection of sale contracts and parking cards fees ,
Collection of Investment facilities revenue

According to the service type or the value of fine of irregularity

Service of out of use vehicles offered for sale, which distort the civilized appearance of the Emirate.

 

Service Beneficiary

Individual | Corporate | Institution

Average Duration

3 minutes

Service Access Channel

Public Services

  1. Presence in person at the Public Service Management building. Checking service documents. Paying service fees. Service delivery to customer. Releasing vehicle impound from vehicle impound yard

A copy of the national ID or a passport copy + copy of the vehicle ownership / papers of vehicle possession or export / vehicle data / customs documents.

Vehicles Impound Releasing

 Description Fees (AED)
 Charges of seized or discarded vehicle release  300
 Administrative, demurrage and guarding charges  15 (per day)
 Fine of leaving vehicles in the street.  500
 Light vehicle transportation charges  100
 Heavy vehicle transportation charges  600
 Boat transportation charges  200
 Prefabricated houses transportation charges  1000
 Fine and violation of the pledge to remove the violation  500
 Charges of seized or discarded vehicle release.  300


Regulatory Service to reserve the rights of both parties (lessor and lessee) in the Emirate according to applicable rules and terms.

Service Beneficiary

Individual | Corporate

Average Duration

8 Minutes

Service Access Channel

Public Services

  1. Detailed services: Lease contract for the following purposes: Housing
  2. investment
  3. workers accommodation
  4. staff accommodation
  5. rental complaints
  6. issuance of certificate of contract registration
  7. and cancellation of rental contracts) Filling in an application in rental contracts section Both parties or their official representatives must attend. Submitting the application with all the required documents to ratify the contract Referring to Ajman Sewerage Meeting regulatory requirements with the approval of: Public Health Department/Civil Defense Department (required when completing the permit of workers and employees housings) Paying due charges Delivering transaction to counter employee to ratify and deliver the contract to client

- Proof documents to applicant (ID) for both parties (lessor and lessee)
- Copy of the title deed of the property owner
- Three copies of rental contract form (signed by both parties) - lessor and lessee

Ratification of the rental contract for housing purposes 
Ratification of the rental contract for investment purposes 
Ratification of the rental contract for housing purposes (workers and employees housings) 
Ratification of rental contract for economic activities places (individual organization) (companies) 
Ratification of the rental contract for purposes of (All types of rental contracts)
Issuance of a To whom it may concern certificate service

No.  Description  Fees 
 1  Ratification of the rental contract for housing purposes  1% of rental value
 2
Ratification of the rental contract for investment purposes
 
3% of rental value
 
 3  
Ratification of the rental contract for housing purposes (workers and employees housings)
 5% of rental value
 4  Workers accommodation permit  1000 AED
 5  Ratification of rental contract for economic activities places (individual organization)  5% of rental value
 6  
Ratification of rental contract for economic activities places (companies)
 10% of rental value
 7  Ratification of the rental contract for purposes of (Residential complaint)  1% of rental value
 8  Ratification of rental contract for purposes of (business complaint (institution))  5% of rental value
 9  Ratification of rental contract for purposes of (business complaint (company))  10% of rental value
10  Ratification of rental contract for purposes of (workers and employees housings)  5% of rental value
11   Ratification of the rental contract for purposes of (investment complaint)  3% of rental value
 12  To whom it may concern certificate  120 AED


Planning, survey and buildings

Construction Permits as efficient as building permits service is the main service and its stages: 1. issuing building permit 2. structural audit and service engineering tests 3. The issuance of the completion certificate

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. Construction Permits as efficient as building permits service is the main service and its stages:

Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• checks of the site survey (pre-construction stage and Engineering tests:
(The following tests are through the stages of construction, according to each stage)
• Testing the site survey (pre-construction stage and excavate the site and preparing the foundations of the building)
1. Submitting the application of the service and a copy of the building plans, license, and certificates NOC from the concerned authorities.
2. Paying of the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory
4. Issuing a poll site to the customer reports.

• Soil tests (stage after drilling site and through the bridge site Road Pace materials  before foundations)
1. Delivering of the application of the service and a copy of the building plans and license
2. Paying the service fee and delivery voucher
3. Delivering the site to the representatives of the laboratory and the materials to be tested.
4. Issuing soil reports to the customer.

• Examining of steel (steel supply at each stage (foundations, columns, ceilings))
1. Delivering of the application of the service, a copy of the building license and a certificate of product.
2. Payment of the service fee and delivery voucher
3. Delivering steel samples to be tested.
4. Issuing steel reports to the customer.

• Concrete tests (cubes, Alcor, pedestals, the sustainability of concrete, sound waves) - (when pouring the concrete for each stage (foundations, T-Pym, columns, ceilings))
1. Delivery of the request for the service and a copy of the building plans and license
2. payment of fees
3. Delivery of samples to be tested or the delivery of location for the representatives of the laboratory for sampling or conduct on-site tests.
4. Issuing necessary reports for a customer.

• Tests bricks and tiles (when supplying of bricks for each stage (foundations, the building))
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of reports of bricks and tiles to the customer.

• Tests of asphalt and aggregates (for roads and concrete factories)
1. Delivery of the application of the service and a copy of the building license
2. Payment of the service fee and delivery voucher
3. Delivery of brick and tile samples to be tested
4. Issuance of bricks and tiles reports to the customer

Technical Consultation (Optional service)
Issuance of building permit
Architectural or constructional modifications 
License Renewal
Changing building contractor
Changing consultant
Cancellation of  building permit
Adding an awning 
Registering a defining name of a building 
Temporary permit of contractor / consultant 
Issuance of a temporary  completion certificate
Issuance of final completion certificate
Maintenance permit
Demolition permit
Classification of contractors and consultants
Structural audit
Technical Report
Structural audit
A to Whom It May Concern letter

Issuing a site plan

 

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

Buildings

  1. The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
  2. Transaction and documents are to be audited and to be submitted to the administration
  3. Submitting the application into the system and creating a site plan file. The plan is to be drawn and audited with Geographical Information System (GIS) map
  4. Approval of plan by the Administration’s Director and the Department’s Director General
  5. Charges are to be calculated and issuing the receipt of paying charges due in the fund
  6. After charges paying the fees by the applicant
  7. the site plan is to be sealed from the Executive Director's office of the Engineering Affairs Sector Delivering the file to the Customer Service Unit of the Engineering affairs Sector and then delivering the same file to the applicant
  8. and archiving it.

The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector
The application and the required documents are to be submitted together to the Customer Service Unit of the Engineering Affairs Sector

A copy of the national identity card – title deed – sewage bill – a copy of passport for non-holders of Emirate identity card.

Issuance of site plan
Renewal of site plan
Issuance of real estae unit service

Maintaining the borders of the land pieces with the overall shape of the urban

 

Service Beneficiary

Individual | Corporate

Average Duration

working days 3

Service Access Channel

Buildings

  1. Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

Get a receipt voucher from the reception of Engineering Affairs No. (11-12-13-14) Paying the fees at the reception office box number (15-16-17-18) Providing the application in the reception of department of survey and submitting (receipt voucher + updated site plan)

A copy of the updated site plan Payment document A copy of the building license (in case of the service of measuring the level of a piece of land only)

Land demarcation and Survey Service

Center of geographic information systems

Providing spatial data to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client
  2. Reviewing the request with the client before starting the application
  3. Administration approval of the application and processing of the required data (if the data type CAD
  4. official approval have to be from the Executive Director of Engineering Affairs)
  5. Paying the fees and approving to abide by the conditions of use prescribed in the data request form.

Official data Order with the clarification of the required data type and the covered area.

Providing geographical plans to customers according to their needs

Service Beneficiary

Individual | Corporate

Average Duration

4 working days

Service Access Channel

CENTER OF GEOGRAPHIC INFORMATION SYSTEMS

  1. Submitting a service request message by the client. Reviewing the request with client before starting the application. Administration approval of the application and starting the production of the map Paying the fees and delivering the map to the customer

Official order maps - Official Email

Paid parking service

1. Hire Parking paid parking: permission granted by the department to the specific bodies whereby the allocation of vehicles parking in exchange for meeting the intended department fees and parking of vehicles only.
2. Prepaid card service: It is an electronic prepaid cards to be used instead of coins in the payment system. Annual subscriptions cards: card given to the customer to be able to use dutiable parking without the need to put a ticket service.
3. Payment of irregularities: payment of irregularities in the service delivery sites

Service Beneficiary

Individual | Corporate

Average Duration

Service Access Channel

ROADS & INFRASTRUCTURE

  1. Filling the application service delivery Form
  2. The ratification of the documents and convert them to the appropriate organizational unit to complete the procedure
  3. The application is approved by the head of department positions
  4. Payment of the service charge
  5. Delivery of the transaction to the customer.

First service: 
issuing a temporary rental permit of the parking (construction companies) rental parking permit (residents of the buildings, banks and shops) issuance of write-off parking (to the owners of residential and commercial buildings) the original lease contract authenticated by the municipality + copy. A copy of valid commercial license (companies). fill an application of rental parking form. Work site plans. A copy of the identity card. a letter of introduction from the requesting service 
Second service: Required Documents (customers) fill an application prepaid card form. A copy of the identity card. Required Documents (companies and shops) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + photos fill an application card prepaid form. A copy of the identity card. 
Third Service: Category of state and local departments and special services (banks and banks) Message Whom It May Concern addressed to the competent department. filling request of annual subscriptions cards form A copy of car ownership in force. A copy of the identity card. A copy of the passport + and valid residency (expatriates) A copy of the valid first parking card (special request for the second card version). Customers category Filling an application of annual subscriptions card form. A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking card application for a special effect the second card version Residents of buildings category (citizens) A letter from the applicant to the appropriate department. the original lease contract authenticated by the municipality + copies A copy of a valid passport (individuals). Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. A copy of the valid first parking ID. The second application for issuing the card) People with special needs fill an application form of parking Card A copy of car ownership in force. A copy of a statement of using the parking of Special Needs issued by the Ministry of Interior. A copy of the identity card. A copy of the passport + and valid residency (expatriates) The category of short-range cards Filling application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card. yards parking of heavy and light vehicles and equipment category A copy of the license of transportation and traffic. A copy of driver's license Filling of application of annual subscriptions card form A copy of car ownership in force. A copy of the identity card Fourth service A copy of the edited offense . A copy of vehicle ownership. Valid ID.

The Approved decree on the organization and returning parking in the emirate you can see the decree by visiting municipal circle site and planning www.am.gov.ae

Examination of Food and Environmental samples

Analysis of food, environmental and consumer samples, and ensuring conformity with UAE standards

Service Beneficiary

Individual | Corporate | Institution

Average Duration

from 5 days to 8 days

Service Access Channel

Pubic Health & Environment

  1. Filling an application for sample analysis 
    Bringing samples
    Paying due fees
    Sample analysis
    Delivering the report of laboratory analysis

1- A copy of trade license.
2- Statement of items to be examined.
3- Contact numbers.
4- In the case of a new product, the documents of approving and distributing the product will be needed.
5- If the sample is exported or imported, the export or import certificate will be needed with an official letter from the applied company.
6- If the samples of promotional campaigns are to be analyzed, the permit application form that was previously filled in the Department of Economic Development should be submitted.

  • Analysis of food services and drinking water. 
  • Analysis of environmental samples

Not available

Issuing licenses of practicing activities related to public health and environment